In the heart of the city, is a sanctuary.
A lavish hideaway resting high above the bustling night life of the city streets below.
A place of understated luxury, bursting with warmth, where those seeking excitement can revel in the elegant sophistication of this uniquely intimate refuge.
Here is where opulence and elegance meet.
In the heart of the city, is a sanctuary.
A lavish hideaway resting high above the bustling night life of the city streets below.
A place of understated luxury, bursting with warmth, where those seeking excitement can revel in the elegant sophistication of this uniquely intimate refuge.
Here is where opulence and elegance meet.
Is parking inclusive with accommodation?
Some hotel packages or offers include parking, please check your confirmation for what is included in your booking.
Parking options:
- Valet parking is available at a charge of NZ$60.00 per night for unlimited car retrievals.
- Self parking is available at a charge of NZ$35.00 per exit, a minimum of NZ$35 per day
- Short-term hotel guest parking (five hours or less) is available, please see the hotel Concierge for Super Saver parking rates.
What are the breakfast options available for hotel guests?
The breakfast restaurant for SkyCity Hotel and The Grand is The Terrace located on Level 7 of The Grand by SkyCity. For current pricing please visit The Terrace. There are other breakfast options at SkyCity. Please check with our team at check-in as to which restaurants are serving during your stay.
What is the check-in and check-out time?
Guaranteed check-in time starts from 3pm and check-out time is 11am.
Can I please have an early check in or late check out?
We would be more than happy to note an early check-in request against your booking; however as a request this is subject to availability and cannot be confirmed until arrival. To guarantee an early check-in you would be required to book the night prior to your arrival date.
We can offer you a late check-out on complimentary basis up to midday. However, a check-out after midday would be available at a surcharge of NZ$30.00 including GST per hour basis up to 3pm. After 3pm a full night's accommodation charge will be applicable.
Can I leave my bags in storage after check-out?
Yes, we can arrange baggage storage post check-out at the concierge’s desk without any charge. Please contact the concierge team after check-out.
Can I book a group?
Yes, we offer great rates for groups for any occasion.
Groups booking less than 9 rooms: Email hotel.reservations@skycity.co.nz
Groups booking 9+ rooms: Email hotelgroupreservations@skycity.co.nz
Why choose us?
- Enjoy a dedicated account manager with local knowledge and recommendations to make your stay a memorable one
- Competitive rates for Hotel rooms and Breakfast add-ons
- Two first-class hotels to choose from to suit every guest and every budget
- When you stay with us, you have the very best of Auckland on your doorstep
What are the terms and conditions of staying at either hotel?
Terms and conditions of booking and staying can be found here.
Why book direct and the best rate guarantee?
Here are plenty of reasons to book directly with SkyCity Hotels.
Availability
Our website will have the last rooms that are available. If you're looking for last minute bookings then we'll have the rooms that other sites don't have access to.
Book what you want
The full range of rooms and packages is available on our site that you won't find elsewhere. Plus, if you need to add valet parking or breakfast you can do that right here too.
Personalise your stay
If you've got a special occasion to celebrate or are looking for something a little outside of the ordinary, then we can help you. From helping plan engagements to surprises with all the finer details, we can assist in making your moment an incredible one.
Book now, pay as you leave
SkyCity Auckland is a large entertainment destination and if you're staying in one of our hotels you'll find that you can charge some of your experiences with us to your room key card and pay at the end of your stay. That includes the Federal Street dining precinct, Sky Tower admissions and treatments at East Day Spa.
Best online rate guarantee
Booking a hotel room should be easy. If you have booked a room with us through skycityauckland.co.nz, then find a better online qualifying lower rate within 24 hours of making your booking, we want to know about it. And, we’ll beat the qualifying lower offer by 10%. Click here for all the details.